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CAREER PROFILE

Customs Officers and Inspectors

Customs officers and inspectors help protect Canada’s borders by checking people, baggage, mail, and cargo to make sure goods follow customs laws. They may question travellers, inspect shipments for undeclared items or contraband, and explain rules to manufacturers and shippers. Some also help assess duties or detain suspected offenders until police arrive. If you’re organized, observant, and interested in law and public safety, this career could be a strong fit.

EDUCATION ROUTEMultiple pathways
WORK STYLEVaries by role
CAREER FIELDLaw, Public Safety and Security

HOW TO GET THERE

Typical pathway

A Canadian secondary-school student often starts by finishing high school and building strong reading, writing, communication, and observation skills. Many then pursue a college or university program in criminal justice, law enforcement, or a related field, though requirements can vary by employer and province. Some candidates gain early experience through security, public safety, customer service, or other roles that build judgment and calm decision-making. After hiring, officers usually complete employer training on customs laws, border procedures, inspection work, and safe handling of people and goods.

THE WORK

What you may do

Legacy duties

  • Question persons at border points to determine the admissibility of goods and assess duty
  • Inspect baggage to detect undeclared merchandise, or contraband
  • Inform manufacturers and shippers of customs and laws and procedures
  • Observe fabrication of articles affected by customs laws and conduct appraisals
  • Board carriers arriving from foreign countries to determine nature of cargo to ensure compliance with customs and commerce laws
  • Inspect goods imported by mail
  • May arrest and detain individuals suspected of having committed a criminal offence under the Customs Act or certain other designated Criminal Code offences until police intervention is possible.

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