HOW TO GET THERE
Typical pathway
A common path is to finish secondary school with strong English, math, business, computer, and record-keeping skills, then look for entry-level work or training in an insurance office. Some people start in claims support, customer service, or another office role and learn on the job. Employers may prefer candidates with post-secondary courses or related experience, but requirements can vary by employer, province, or the type of claims work. Early experience in careful reporting, speaking with customers, and basic problem solving can help prepare someone for insurance adjusting.
THE WORK
What you may do
Legacy duties
- Investigate circumstances surrounding insurance claims to determine validity of claim
- Inspect automobile, home or other property damage
- Take statements and consult with claimants, accident witnesses, doctors and other relevant individuals and examine records or reports
- Determine amount of loss or damages covered by insurance policies
- Negotiate settlement of claims
- Prepare adjustment reports.
SKILLS TO BUILD
Skills used in this Career
Computer LiteracyData AnalysisRecord Keeping