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CAREER PROFILE

Correctional Officers and Jailers

Correctional officers and jailers help keep correctional facilities safe and orderly. They supervise people in custody, enforce rules, and respond when problems come up. This job can suit students who are calm under pressure, notice details, and work well with others. It is a public safety career with clear routines, but every day can still be different. In Canada, these workers are usually employed by provincial, territorial, or federal governments.

EDUCATION ROUTEMultiple pathways
WORK STYLEHands-on options
CAREER FIELDLaw, Public Safety and Security

HOW TO GET THERE

Typical pathway

Students interested in this occupation often build a strong school foundation in communication, fitness, and responsibility. Many employers in Canada look for a secondary school diploma or equivalent, while some positions may ask for post-secondary studies related to corrections, law enforcement, criminology, policing, or a related field. Requirements can vary by employer and jurisdiction. Some workplaces may also expect job-specific training, physical testing, first aid, CPR, and, in some cases, a driver’s licence. For federal institutions and some other settings, training programs are part of the hiring process. In New Brunswick, being fluent in both official languages can improve opportunities.

THE WORK

What you may do

Correctional officers and jailers supervise people in custody and help maintain safety, security, and order inside correctional facilities and jails. They monitor living areas, movement, visits, meals, work assignments, and recreation. They enforce facility rules and follow procedures to prevent escape, violence, self-harm, contraband, and other security risks. They may search people, cells, and property when required, complete reports, and keep accurate records. They also observe behaviour, communicate with colleagues, and respond to incidents using approved safety procedures. Depending on the workplace, they may work with people serving sentences, awaiting court appearances, or in other secure settings.

A DAY IN THE LIFE

What a day can include

A correctional officer’s day usually starts with a security briefing and a review of the unit’s schedule. The officer checks doors, counts people, and makes sure routines are followed. During the shift, they may escort people to meals, appointments, programs, or recreation, while watching for safety concerns. They answer questions, set clear boundaries, and use calm communication to reduce conflict. If an incident happens, they follow procedures, call for help when needed, and document what occurred. Paperwork, log entries, and shift handovers are part of the job. Some shifts may include nights, weekends, holidays, and changing situations that require alertness all day.

SKILLS TO BUILD

Skills used in this Career

calm under pressureclear communicationattention to detailgood judgementteamworkphysical fitnessboundary setting

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