HOW TO GET THERE
Typical pathway
There is no single path into this job, and requirements can vary by employer and industry. Many employers look for a high school diploma plus office, computer, or administrative skills. A college certificate or diploma in administration or office work may be preferred for some openings, and some jobs ask for previous clerical experience. In certain industries, familiarity with that field can help. Because many workplaces use digital tools, students should build confidence with word processing, spreadsheets, databases, email, and presentation software. Experience through co-op, part-time work, volunteering, or school office tasks can also be useful. Bilingual ability may be an asset or a requirement in some workplaces, especially in certain regions or organizations.
THE WORK
What you may do
Administrative assistants and executive secretaries organize office work so others can focus on their jobs. They may answer phones, greet visitors, schedule meetings, manage calendars, prepare documents, and keep files in order. They often draft letters, emails, reports, and meeting notes. In many workplaces, they update databases, spreadsheets, and word processing files, and may create presentations. They also help coordinate communication between staff, clients, and outside contacts. Some positions include bookkeeping support, handling mail, or managing office supplies. Depending on the employer, they may work with specialized software or support a particular department or industry. As workplaces use more technology, these tasks can change, and strong computer skills are increasingly important.
A DAY IN THE LIFE
What a day can include
A typical day often starts with checking email, phone messages, and the day’s schedule. The worker may prepare meeting rooms, arrange calendars, and remind managers or staff about deadlines and appointments. During the day, they might type documents, update records, enter data, sort mail, and respond to questions from coworkers or visitors. They may also help organize meetings by booking rooms, preparing agendas, and taking notes. If the office is busy, they shift quickly between tasks and keep track of several requests at once. In some workplaces, they also support virtual meetings or remote teams, using online tools to share information and keep projects moving. The work can be steady, varied, and time-sensitive.
SKILLS TO BUILD