HOW TO GET THERE
Typical pathway
Many people enter this occupation with a high school diploma or equivalent, although education levels vary by employer and region. A safe driving history and strong local driving skills are important. In some provinces or territories, a specific class of driver’s licence, municipal permit, medical test, first aid training, or vehicle inspection may be required; requirements can vary. New drivers may start by learning local routes, customer service expectations, and company procedures. Some people work for taxi companies, while others are self-employed or use ride-hailing and other passenger services where allowed. Experience grows over time through daily driving, dealing with traffic, and serving passengers professionally.
THE WORK
What you may do
Taxi drivers and chauffeurs pick up passengers and drive them safely to the requested destination. They may follow requests from dispatch, phone apps, or direct bookings, and they often need to choose routes that avoid delays. They may help passengers with luggage, open doors, and offer polite customer service. Drivers also collect fares, issue receipts, and keep track of trips or bookings. Some work with airport transfers, hotel guests, business travellers, or special events. They are expected to follow traffic laws, stay alert in changing road and weather conditions, and keep their vehicle clean and in good working order. In some settings, they may also handle basic vehicle checks before or after shifts.
A DAY IN THE LIFE
What a day can include
A typical shift may start with checking the vehicle, fuel, and trip schedule or app requests. During the day, the driver picks up passengers from homes, transit hubs, hotels, businesses, or other locations and drives them to their destinations. Some trips are short city rides, while others involve longer airport or regional travel. The work often includes waiting for the next fare, answering calls or messages, and adjusting plans when traffic, weather, or passenger needs change. A driver may help with bags, give clear directions, and collect payment at the end of the trip. Because demand can change during the day and evening, the schedule may include nights, weekends, holidays, or on-call hours.
SKILLS TO BUILD