HOW TO GET THERE
Typical pathway
Students interested in this career often take courses related to social studies, communication, or human services in secondary school. After graduation, many people complete a college or university program related to social services, community support, or a similar field, although pathways can vary. Practical experience through field placements, volunteering, or paid support work is often valuable. Employers may look for people who can communicate well, work respectfully with others, and understand community resources.
THE WORK
What you may do
- meet with clients and listen to their concerns
- help people access community resources and services
- support clients in setting goals and making plans
- provide information about programs and referrals
- work with other service providers and agencies
- keep records and follow required procedures
- advocate for clients when appropriate
A DAY IN THE LIFE
What a day can include
A social and community service worker may start the day checking messages, reviewing client appointments, and preparing for meetings. During the day, they often speak with clients about housing, income support, family issues, or other concerns, then help connect them to appropriate services. They may coordinate with community agencies, complete documentation, and follow up on plans or referrals. The work can involve both office tasks and direct client support.
SKILLS TO BUILD