HOW TO GET THERE
Typical pathway
People entering this occupation often start with on-the-job training and learn workplace procedures, customer service, and safe food-handling practices. Some employers may prefer previous experience in customer service or hospitality. A high school diploma may help, but the job is often accessible to workers who can learn quickly and work well in a team. Useful preparation can include part-time service jobs, communication practice, and courses related to hospitality or food service.
THE WORK
What you may do
- Greet customers and provide menu information
- Take food and beverage orders
- Serve meals and drinks to tables
- Process payments and receipts
- Check on customer needs during service
- Clear and reset tables
- Communicate with kitchen or service staff
A DAY IN THE LIFE
What a day can include
A food and beverage server’s day may involve preparing the dining area, reviewing reservations or shift plans, and getting ready for customers. During service, they often welcome guests, explain menu items, take orders, and carry food and drinks to tables. They may answer questions, check on satisfaction, and handle payment at the end of the meal. The work can be fast-paced, with standing, walking, and coordinating with coworkers throughout the shift.
SKILLS TO BUILD