HOW TO GET THERE
Typical pathway
People in this role often build skills through office administration courses, business studies, or related post-secondary programs, though some enter the field with strong experience in administrative work. Employers may look for good computer skills, professional communication, and the ability to stay organized under pressure. Entry into the job can also happen after experience in receptionist, clerical, or administrative support positions. Ongoing learning is often important because the role may involve new software, procedures, and workplace priorities.
THE WORK
What you may do
- Manage calendars and appointments
- Prepare and organize documents
- Handle phone calls and email correspondence
- Arrange meetings and travel details
- Take notes and follow up on action items
- Support communication between staff and clients
- Maintain office files and records
A DAY IN THE LIFE
What a day can include
A typical day may begin with checking schedules, messages, and upcoming deadlines. The executive assistant often helps prioritize tasks, updates calendars, and prepares materials for meetings. During the day, they may answer calls, draft correspondence, coordinate travel or event details, and track requests from several people at once. The work can be fast-paced and may require switching quickly between office tasks while staying professional and organized.
SKILLS TO BUILD