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Video courtesy of WorkBC Career Trek.

CAREER PROFILE

Customs broker

Customs brokers help move goods across international borders by handling paperwork, classifying shipments, and working with border rules and procedures. In Canada, this career may appeal to students who like business, trade, and detail-oriented problem solving. It often involves communicating with clients and government agencies to help shipments clear customs smoothly and on time.

EDUCATION ROUTEMultiple pathways
WORK STYLEVaries by role
CAREER FIELDBusiness, Management and Administration

HOW TO GET THERE

Typical pathway

A secondary student interested in this career would often focus on courses that build communication, computer, math, and business skills. After high school, some people may study business, supply chain, international trade, or a related field, while others may enter the field through on-the-job learning and employer-specific training. Experience with paperwork, customer service, and trade procedures can be useful. Customs brokers typically need strong attention to detail and an interest in how goods move across borders.

THE WORK

What you may do

  • Prepare and review import and export documents
  • Classify goods using customs rules and tariffs
  • Communicate with clients about shipment requirements
  • Work with border and customs procedures
  • Help resolve issues that may delay clearance
  • Track shipment information and compliance details
  • Coordinate with carriers and other trade partners

A DAY IN THE LIFE

What a day can include

A customs broker’s day often includes checking shipment documents, entering data, and making sure information matches customs requirements. They may answer client questions, contact carriers, and follow up on missing details. The work can involve both computer-based tasks and communication with people in trade and government. Because border rules and shipment details matter, careful review and quick problem solving are often important throughout the day.

SKILLS TO BUILD

Skills used in this Career

Attention to detailWritten communicationCustomer serviceOrganizationProblem solvingComputer skillsTime managementUnderstanding of trade processes

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