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CAREER PROFILE

Computer network technician

Computer network technicians help keep computer networks running in workplaces, schools, and other organizations. In this natural and applied sciences career, they may install, maintain, troubleshoot, and support network systems and related equipment. The work often combines technical problem-solving with careful attention to detail and communication, since technicians may work with users, other IT staff, and system hardware or software.

EDUCATION ROUTEMultiple pathways
WORK STYLEHands-on options
CAREER FIELDInformation Technology

HOW TO GET THERE

Typical pathway

People interested in this career often start with a secondary school background that includes math, computers, and technical courses. Some enter through a college program, diploma, or other post-secondary training in information technology or networking, while others may build skills through hands-on experience and certification pathways. Employers may value practical knowledge of computer systems, networking tools, and troubleshooting methods. Work experience, labs, co-op, or entry-level IT support can also help someone move toward network technician work.

THE WORK

What you may do

  • Install and configure network equipment
  • Monitor network performance
  • Troubleshoot connection or access problems
  • Maintain and update network systems
  • Test cables, hardware, and related components
  • Support users with basic technical issues
  • Document work and report problems

A DAY IN THE LIFE

What a day can include

A computer network technician’s day may include checking network equipment, responding to user reports, and looking for the cause of connection problems. The work can involve a mix of desk-based tasks and hands-on tasks with hardware, cables, and system settings. A technician may also update records, test changes, and communicate with coworkers or clients to explain technical issues and next steps. The pace can vary depending on system needs and the size of the organization.

SKILLS TO BUILD

Skills used in this Career

TroubleshootingAttention to detailComputer networking knowledgeCommunicationCustomer serviceProblem-solvingTechnical documentationTime managementHands-on repair

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