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Video courtesy of WorkBC Career Trek.

CAREER PROFILE

Restaurant manager

Restaurant managers oversee day-to-day operations in food service settings and help a restaurant run smoothly. In Canada, this role is usually part of the sales and service sector. It may suit secondary students who are organized, work well with people, and can handle busy environments. The job often combines customer service, teamwork, problem-solving, and practical business tasks.

EDUCATION ROUTEMultiple pathways
WORK STYLEHands-on options
CAREER FIELDHospitality and Tourism

HOW TO GET THERE

Typical pathway

Many restaurant managers start in entry-level food service jobs and build experience over time. A secondary student interested in this career may benefit from courses or activities that develop communication, math, and leadership skills. Some people complete college or university programs in hospitality, business, or related areas, while others move into management through workplace experience and training. Employers may value practical experience, customer service skills, and the ability to lead a team in a fast-paced setting.

THE WORK

What you may do

  • Supervise restaurant staff
  • Support customer service
  • Plan schedules and shifts
  • Monitor food and service quality
  • Manage orders and inventory
  • Help with budgets and records
  • Handle problems and complaints

A DAY IN THE LIFE

What a day can include

A restaurant manager’s day often begins with checking staffing, supplies, and the schedule. During service, they may move between the dining room, kitchen, and front desk to support staff and respond to customer needs. They often solve unexpected issues, monitor service quality, and keep track of daily operations. At the end of the shift, they may review sales, complete paperwork, and prepare for the next day.

SKILLS TO BUILD

Skills used in this Career

LeadershipCommunicationCustomer serviceOrganizationProblem-solvingTime managementTeamworkBasic mathCalm under pressure

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