HOW TO GET THERE
Typical pathway
A person in this role often starts with warehouse or general labour experience and learns the job through on-the-job training. Employers may look for a secondary school diploma or equivalent, but requirements can vary by workplace. Experience with shipping, receiving, inventory handling, forklifts, or other warehouse equipment may be helpful. As workers gain experience and show strong organization and communication skills, they may move into lead hand duties that involve helping coordinate other staff.
THE WORK
What you may do
- Help guide warehouse workers during daily tasks
- Assign or relay work instructions from supervisors
- Monitor product movement and storage areas
- Assist with loading, unloading, and sorting goods
- Check that procedures are followed safely
- Help solve small workflow or order issues
- Support inventory or shipping activities
A DAY IN THE LIFE
What a day can include
A typical day may begin with checking work assignments, reviewing priorities, and helping organize the warehouse area. The lead hand often keeps track of incoming and outgoing goods, supports team members, and helps solve small problems that come up during sorting, packing, or shipping. Throughout the day, they may communicate with supervisors, make sure tasks are completed in order, and help maintain a safe, efficient workspace.
SKILLS TO BUILD