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CareerOneStop, U.S. Department of Labor, Employment and Training Administration

CAREER PROFILE

Food Service Supervisors

Food Service Supervisors help keep kitchens and cafeterias running smoothly by organizing staff, setting schedules, and making sure meals are prepared and served properly. In this role, you may order supplies, keep records, train workers, and check that food meets quality standards. You also need strong communication, customer service, and staff supervision skills. If you enjoy teamwork, planning, and staying organized, this career could be a good fit.

EDUCATION ROUTEMultiple pathways
WORK STYLEVaries by role
CAREER FIELDHospitality and Tourism

HOW TO GET THERE

Typical pathway

A common pathway is to finish secondary school and look for entry-level experience in food service, such as working in a cafeteria, restaurant, hospital kitchen, or other food service setting. Many employers value hands-on experience in preparing, portioning, and serving food, along with basic customer service and teamwork skills. Some people build experience in junior food service roles and then move into supervising staff, scheduling shifts, keeping records, and ordering supplies. Requirements can vary by employer, province, or workplace, and some supervisors may also get additional training on the job.

THE WORK

What you may do

Legacy duties

  • Supervise, co-ordinate and schedule the activities of staff who prepare, portion and serve food
  • Estimate and order ingredients and supplies required for meal preparation
  • Prepare food order summaries for chef according to requests from dieticians, patients in hospitals or other customers
  • Establish methods to meet work schedules
  • Maintain records of stock, repairs, sales and wastage
  • Train staff in job duties, and sanitation and safety procedures
  • Supervise and check assembly of regular and special diet trays and delivery of food trolleys to hospital patients
  • Ensure that food and service meet quality control standards
  • May participate in the selection of food service staff and assist in the development of policies, procedures and budgets
  • May plan cafeteria menus and determine related food and labour costs.

SKILLS TO BUILD

Skills used in this Career

Communication SkillsCustomer ServiceStaff Supervision

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