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CAREER PROFILE

Dry Cleaning and Laundry Supervisors

Dry Cleaning and Laundry Supervisors keep a cleaning business running smoothly. They organize staff schedules, set up daily work routines, check the quality of finished items, order supplies, and help train new workers. They also make sure special items like suede and leather are cleaned properly. If you’re organized, good with people, and interested in customer service and staff supervision, this career could be a practical fit to explore.

EDUCATION ROUTEMultiple pathways
WORK STYLEVaries by role
CAREER FIELDMarketing, Sales and Service

HOW TO GET THERE

Typical pathway

A typical path for a Canadian secondary-school student is to finish high school and look for entry-level work in a dry cleaning or laundry business, such as a cleaner, presser, or customer service helper. From there, employers may train workers on site in shop routines, equipment, quality checks, and handling special items like suede or leather. Over time, strong reliability, teamwork, and organization can lead to more responsibility, such as scheduling staff, ordering supplies, and training new workers. Some employers may prefer experience in cleaning or retail services, and requirements can vary by province, business size, and the type of operation.

THE WORK

What you may do

Legacy duties

  • Supervise, co-ordinate and schedule the activities of dry cleaning and laundry staff
  • Establish and implement production routines and co-ordinate work activities with other departments
  • Monitor quality and production levels
  • Requisition supplies
  • Hire and train or arrange for training of workers
  • Oversee the cleaning of suedes, leathers and other difficult items.

SKILLS TO BUILD

Skills used in this Career

Communication SkillsCustomer ServiceStaff Supervision

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