HOW TO GET THERE
Typical pathway
A common path is to finish high school with courses in business, English, math, and computer studies, then build a postsecondary background in business administration or a related field. Many people start in entry-level administrative, records, purchasing, or office support jobs to learn workplace systems and procedures. With experience, they may move into team lead or supervisor roles, then into department management. Some employers may prefer a diploma or degree, while others value several years of related experience. Skills in planning, budgeting, people management, and compliance are especially useful.
THE WORK
What you may do
Legacy duties
- Plan, organize, direct, control and evaluate the operations of a department providing a single administrative service or several administrative services
- Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services
- Direct and control corporate governance and regulatory compliance procedures within establishment
- Plan, administer and control budgets for contracts, equipment and supplies
- Prepare reports and briefs for management committees evaluating administrative services
- Interview, hire and oversee training for staff.
SKILLS TO BUILD