HOW TO GET THERE
Typical pathway
There is no single set pathway for becoming a food and beverage server, and requirements can vary by employer and workplace. Many people enter the occupation with a high school diploma or while still in school, especially for part-time or seasonal work. Employers usually look for good customer service skills, a professional attitude, and the ability to learn menu items and service routines quickly. In some workplaces, especially where alcohol is served, additional training or course requirements may apply. Some employers may prefer experience in customer service, retail, or other public-facing work. With experience, a server may take on more responsibility, such as senior serving tasks or specialized wine service.
THE WORK
What you may do
Legacy duties
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Take orders and relay to kitchen and bar staff
- Recommend wines that complement patrons' meals
- Serve food and beverages
- Prepare and serve specialty foods at patrons' tables
- Present bill to patrons and accept payment
- Order and maintain inventory of wines and wine glassware
- Perform sensory evaluation of wines.
A DAY IN THE LIFE
What a day can include
A typical shift starts with setting up the dining area, checking tables, and getting ready for service. As customers arrive, the server greets them, brings menus, and helps answer questions about dishes and drinks. During the meal, they take orders, coordinate with the kitchen and bar, and bring food and beverages to the table. They may suggest pairings or special items, then check back to make sure customers are satisfied. Later in the shift, they clear tables, handle bills and payments, and keep the work area organized. On busy days, they move quickly, stay calm under pressure, and work closely with other staff to keep service smooth from start to finish.
SKILLS TO BUILD