HOW TO GET THERE
Typical pathway
A typical path starts with a Canadian secondary school diploma, with courses in business, math, computers, and communication often helpful. Many people then gain post-secondary training in transportation, logistics, business, or a related field, although requirements can vary by employer and province. Early experience in dispatch, scheduling, customer service, operations, or transportation support is common and can help build knowledge of budgets, safety rules, and day-to-day transport work. Some people move into supervisory roles first and later into operations management, where they may train staff, prepare reports, and oversee vehicles, vessels, or aircraft.
THE WORK
What you may do
Legacy duties
- Plan, organize, direct, control and evaluate the operations of a transportation company
- Set operations policies and standards, including determination of safety procedures for the handling of dangerous goods, and ensure compliance with transport regulations
- Oversee dispatch of vehicles, vessels or aircraft
- Control the company or departmental budget, including acquisitions
- Monitor company's or department's performance, prepare reports for senior management, and plan for changes to schedules and policies
- Recruit personnel and oversee their training.
SKILLS TO BUILD