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School Subject: English (Communication)

  • Lawyers and Quebec Notaries

    Legacy duties

    • Advise clients of their legal rights and all matters related to law
    • Research legal precedents and gather evidence
    • Plead clients' cases before courts of law, tribunals and boards (lawyers only)
    • Draw up legal documents such as real estate transactions, wills, divorces and contracts, and prepare statements of legal opinions
    • Negotiate settlements of civil disputes (lawyers only)
    • Perform administrative and management functions related to the practice of law
    • May act as mediator, conciliator or arbitrator
    • May act as executor, trustee or guardian in estate and family law matters.
    • Lawyers and Quebec notaries may specialize in specific areas of the law such as criminal law (lawyers only), corporate law, contract law, taxation law, administrative law, international law, commercial law, real estate law, family and estate law, intellectual property law and labour law.

  • Interpreters

    Legacy duties

    • Interpret oral communication from one language to another aloud or using electronic equipment, either simultaneously (as the speaker speaks), consecutively (after the speaker speaks) or whispered (speaking in a low whisper to one or two persons as the speaker is talking)
    • Provide interpretation services in court or before administrative tribunals
    • May interpret language for individuals and small groups travelling in Canada and abroad
    • May interpret for persons speaking a Native or foreign language in a variety of circumstances
    • May train other interpreters.
    • Translators, terminologists and interpreters specialize in two languages, such as French and English, the official languages of Canada. They may also specialize in another language and one of the official languages. The main areas of specialization include administrative, literary, scientific and technical translation. Interpreters may specialize in court, parliamentary or conference interpretation.

  • Hotel Front Desk Clerks

    Legacy duties

    • Maintain an inventory of vacancies, reservations and room assignments
    • Register arriving guests and assign rooms
    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
    • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
    • Present statements of charges to departing guests and receive payment.

  • Airline Sales and Service Agents

    Legacy duties

    • Airline passenger and ticket agents help customers plan travel time and routes, prepare and issue tickets, assign seats, prepare boarding passes, check baggage, attend boarding gates, assist pre-boarding passengers and provide information on fares and flight schedules and routes.
    • Airline baggage agents trace lost, delayed or misdirected baggage for customers.
    • Airline cargo agents weigh cargo and compute freight costs, calculate charges for services and insurance, process bills of lading, cargo manifests and other documents, trace lost or misdirected cargo and maintain shipping and other records.
    • Airline reservation agents reserve seats for tour companies, travel agencies, wholesalers and the general public using computerized systems, provide information on airline passengers and process mileage points.
    • Airline station agents complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information and relay operational messages to operations control and downline stations. They also perform duties of ticket, baggage and cargo agents.
    • Airline load planners calculate load weights for compartments of aircraft using charts and computers and plan load to distribute and balance cargo.

  • Administrative Officers

    Legacy duties

    • Oversee and co-ordinate office administrative procedures and review, evaluate and implement new procedures
    • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed
    • Carry out administrative activities associated with admissions to post-secondary educational institutions
    • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
    • Co-ordinate and plan for office services, such as accommodation, relocations, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
    • Assist in preparation of operating budget and maintain inventory and budgetary controls
    • Assemble data and prepare periodic and special reports, manuals and correspondence.

  • Telecommunication Carriers Managers

    Legacy duties

    • Plan, organize, direct, control and evaluate the operations of a telecommunications establishment, department or facility
    • Consult with senior managers to establish policies concerned with the development, operation and maintenance of telecommunications services
    • Direct and control telecommunications traffic volume and flow within assigned area, through subordinate supervisors and technical staff
    • Analyze and evaluate telecommunications installation, operation and maintenance services and make recommendations for improvement
    • Ensure compliance with telecommunications regulations and directives of government regulatory agencies
    • Liaise with representatives of related or connecting companies to resolve joint telecommunications problems and ensure efficient telecommunications system operations
    • Recruit personnel and oversee their training.

  • Sales, Marketing and Advertising Managers

    Legacy duties

    • Sales managers plan, direct and evaluate the activities of sales departments in commercial, industrial, wholesale and other non-retail establishments.
    • Marketing managers establish distribution networks for products and services, initiate market research studies and analyze their findings, assist in product development, and direct and evaluate the marketing strategies of establishments.
    • Advertising managers plan, direct and evaluate the activities of firms and departments that develop and implement advertising campaigns to promote the sales of products and services.
    • Public relations managers direct and evaluate establishments and departments that develop and implement communication strategies and information programs, publicize activities and events, and maintain media relations on behalf of businesses, governments and other organizations.
    • E-business managers plan, organize, direct, control and evaluate the design, development and maintenance of Internet and Intranet sites to manage an organization's Internet presence including public relations, communications and commercial activities.

  • Supervisors, Recording, Distributing and Scheduling Occupations

    Legacy duties

    • Co-ordinate, assign and review the work of clerks engaged in the following duties: shipping, receiving, storing, distributing and maintaining inventories of materials, parts and products, processing purchasing transactions, co-ordinating production work, dispatching crews, scheduling transportation crews and routes, operating airport ramp servicing vehicles, and other related activities
    • Establish work schedules and procedures and co-ordinate activities with other work units or departments
    • Resolve work-related problems and prepare and submit progress and other reports
    • Train workers in job duties, safety procedures and company policies
    • Requisition supplies and materials
    • Ensure smooth operation of computer systems, equipment and machinery and arrange for maintenance and repair work
    • May perform the same duties as workers supervised.

  • Library, Archive, Museum and Art Gallery Managers

    Legacy duties

    • Plan, organize, direct, control and evaluate the activities of a library or library system, archive or archive system, museum or art gallery or a technical department within such an institution
    • Develop and administer policies and programs
    • Prepare and administer budgets
    • Develop, promote and implement public relations and promotional programs
    • Prepare funding and grant applications and proposals
    • Prepare operational and financial reports, analyses and recommendations
    • Recruit and provide training for professional, technical and clerical staff
    • May perform the duties of a librarian, archivist or curator in smaller institutions.
    • Library, archive, museum and art gallery managers may specialize in a specific type of collection.

  • Accommodation Service Managers

    Legacy duties

    • Develop, implement and evaluate policies and procedures for the operation of the department or establishment
    • Prepare budgets and monitor revenues and expenses
    • Participate in the development of pricing and promotional strategies
    • Negotiate with suppliers for the provision of materials and supplies
    • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
    • Recruit and supervise staff, oversee training and set work schedules
    • Resolve customer complaints.