School Subject: A Second Language

  • Casino Workers and Supervisors

    Legacy duties

    • Operate gaming tables and games such as roulette, blackjack, keno, baccarat and poker
    • Explain rules of games to patrons and ensure that rules are followed
    • Accept keno wagers and issue computerized tickets for selection
    • Determine winners or announce winning numbers
    • Calculate and pay out winning bets and jackpots, collect losing bets and maintain related reports
    • Fill slot machines with coins and assist patrons experiencing difficulties with machines
    • Perform minor adjustments to slot machines.
    • Supervise the activities of casino workers
    • Co-ordinate and schedule activities of staff working at gaming tables and slot machines
    • Train casino staff
    • Resolve problems that arise, such as patrons' complaints and work-related issues.
  • Ticket Agents, Cargo Service Representatives and Related Clerks (Except Airline)

    Legacy duties

    • Ticket agents answer customer inquiries, quote fares and assist clients in planning travel times and routes
    • Ticket agents reserve seats for tour companies, travel agencies, wholesalers and the general public
    • Ticket agents issue tickets, handle cash transactions and check baggage
    • Ticket agents receive and record bookings for package tours from retail travel agencies and supply information regarding available vacancies when working for wholesale travel companies.
    • Cargo service representatives quote fare and rates for cargo shipment
    • Cargo service representatives compute shipment costs including charges for services and insurance using rate tables and schedules and prepare and maintain shipping and other documents
    • Cargo service representatives check in passenger baggage and sort for loading by baggage handlers or may load baggage directly into buses, railway cars or cruise ships
    • Cargo service representatives trace lost or misdirected passenger baggage or cargo shipment.
  • Translators and Translator-Revisers

    Legacy duties

    • Translate a variety of written material such as correspondence, reports, legal documents, technical specifications and textbooks from one language to another, maintaining the content, context and style of the original material to the greatest extent possible
    • Localize software and accompanying technical documents to adapt them to another language and culture
    • Revise and correct translated material
    • May train and supervise other translators.
  • Tour Guides

    Legacy duties

    • Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments
    • Describe points of interest, answer questions and supply information
    • Provide historical and cultural facts related to the site
    • May collect admission fees and sell souvenirs.
  • Social Workers

    Legacy duties

    • Interview clients individually, in families, or in groups, to assess their situation and problems and determine the types of services required
    • Provide counsel and therapy to assist clients in developing skills to deal with and resolve their social and personal problems
    • Plan programs of assistance for clients including referral to agencies that provide financial assistance, legal aid, housing, medical treatment and other services
    • Investigate cases of child abuse or neglect and take authorized protective action when necessary
    • Serve as members on interdisciplinary teams of professionals working with client groups
    • Act as advocates for client groups in the community, lobby for solutions to problems directly affecting client groups and develop prevention and intervention programs to meet community needs
    • Develop or advise on social policy legislation, conduct social research and assist in community development
    • Provide mediation services and psychosocial assessments
    • Evaluate the effectiveness of counselling and social programs
    • May provide public education and consultation to professionals or groups regarding counselling services, issues and methods
    • May supervise other social workers.
    • Social workers may specialize in fields of practice such as child welfare, family services, corrections, gerontology or addictions.
  • Sign Language Interpreters

    Legacy duties

    • Translate sign language to a spoken language and vice versa either simultaneously or consecutively.
    • Sign language interpreters work in French and Langue des signes qu
  • Restaurant and Food Service Managers

    Legacy duties

    • Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverage service
    • Determine type of services to be offered and implement operational procedures
    • Recruit staff and oversee staff training
    • Set staff work schedules and monitor staff performance
    • Control inventory, monitor revenues and modify procedures and prices
    • Resolve customer complaints and ensure health and safety regulations are followed
    • Negotiate arrangements with suppliers for food and other supplies
    • Negotiate arrangements with clients for catering or use of facilities for banquets or receptions.
  • Pursers and Flight Attendants

    Legacy duties

    • Flight attendants greet passengers, explain and demonstrate safety procedures, check the general condition of the aircraft cabin, ensure that all necessary supplies are on board, attend to safety of passengers during take-offs, landings and emergencies, serve food and beverages to passengers and make flight announcements.
    • Flight pursers, customer service directors and passenger service directors co-ordinate the activities of flight attendants, provide service to passengers during flight and complete reports.
    • Ship pursers supervise ship attendants, arrange activities for passengers and conduct ship's business, such as signing on crew, maintaining payroll records, assisting passengers in preparing customs declarations and supervising baggage storage.
  • Insurance Underwriters

    Legacy duties

    • Review individual and group applications for automobile, fire, health, liability, life, property, marine, aircraft and other insurance
    • Evaluate new and renewal applications to determine insurance risks, insurance premiums, extent of insurance coverage and other conditions of the insurance contract using medical reports, rate tables and other documents and reference materials, adjust premiums, coverage or risk itself to make acceptance of new and renewal applications possible
    • Approve sale of insurance policies and ensure compliance with government regulations
    • Provide recommendations on individual or group insurance plan designs
    • Provide underwriting advice and answer inquiries from clients and from insurance agents, consultants and other company personnel
    • Prepare underwriting reports and update insurance forms when necessary.
  • Interpreters

    Legacy duties

    • Interpret oral communication from one language to another aloud or using electronic equipment, either simultaneously (as the speaker speaks), consecutively (after the speaker speaks) or whispered (speaking in a low whisper to one or two persons as the speaker is talking)
    • Provide interpretation services in court or before administrative tribunals
    • May interpret language for individuals and small groups travelling in Canada and abroad
    • May interpret for persons speaking a Native or foreign language in a variety of circumstances
    • May train other interpreters.
    • Translators, terminologists and interpreters specialize in two languages, such as French and English, the official languages of Canada. They may also specialize in another language and one of the official languages. The main areas of specialization include administrative, literary, scientific and technical translation. Interpreters may specialize in court, parliamentary or conference interpretation.