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School Subject: Business

  • Collectors

    Legacy duties

    • Notify debtors of overdue payments and accounts by telephone, mail, and registered mail, and continue the notification process if reply is not received
    • Resolve collection issues by making payment arrangements by telephone or visit to debtor
    • Recommend legal action or discontinuation of service in cases where payment is not forthcoming
    • Trace and locate debtors, and may contact debtors' friends, neighbours, relatives and employers to obtain information
    • Answer correspondence, prepare reports and maintain records and files related to collection work
    • May work with on-line accounts and systems.

  • Automotive Service Technicians

    Legacy duties

    • Review work orders and discuss work with supervisor
    • Inspect motor in operation, road test motor vehicle, and test automotive systems and components using computerized diagnostic and other testing devices to diagnose and isolate faults
    • Adjust, repair or replace parts and components of automotive systems including fuel system, brakes, steering and suspension, engine and drive train, emission control and exhaust, cooling and climate control, and electrical and electronic systems using hand tools and other specialized automotive repair equipment
    • Test and adjust repaired systems to manufacturer's performance specifications
    • Perform scheduled maintenance service, such as oil changes, lubrications and tune ups
    • Advise customers on work performed, general vehicle condition and future repair requirements.

  • Barbers

    Legacy duties

    • Cut and trim hair according to client's instructions or preferences
    • Shave and trim beards and moustaches
    • May shampoo hair and provide other hair treatment, such as waving, straightening and tinting and may also provide scalp conditioning massages
    • May book appointments and order supplies
    • May train and supervise other barbers and barber apprentices.

  • Airline Sales and Service Agents

    Legacy duties

    • Airline passenger and ticket agents help customers plan travel time and routes, prepare and issue tickets, assign seats, prepare boarding passes, check baggage, attend boarding gates, assist pre-boarding passengers and provide information on fares and flight schedules and routes.
    • Airline baggage agents trace lost, delayed or misdirected baggage for customers.
    • Airline cargo agents weigh cargo and compute freight costs, calculate charges for services and insurance, process bills of lading, cargo manifests and other documents, trace lost or misdirected cargo and maintain shipping and other records.
    • Airline reservation agents reserve seats for tour companies, travel agencies, wholesalers and the general public using computerized systems, provide information on airline passengers and process mileage points.
    • Airline station agents complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information and relay operational messages to operations control and downline stations. They also perform duties of ticket, baggage and cargo agents.
    • Airline load planners calculate load weights for compartments of aircraft using charts and computers and plan load to distribute and balance cargo.

  • Appraisers

    Legacy duties

    • Appraise value of property, building, industrial and commercial machinery and equipment and personal and household items
    • Prepare appraisal reports for lending agencies, insurance companies, government departments, courts, attorneys, creditors, buyers or auctioneers.
    • Appraisers may specialize in a specific type of appraisal such as real estate appraisal.

  • Administrators of vocational training schools

    Legacy duties

    • Plan, organize, direct, control and evaluate the activities of a private college or institute specializing in trades, technology or business
    • Develop curriculum for training programs
    • Consult with government regulatory and licensing agencies to ensure conformance to provincial standards
    • Plan, administer and control budgets for projects, programs, support services and equipment
    • May recruit and hire teachers and other staff
    • May teach.

  • Administrators of Elementary and Secondary Education

    Legacy duties

    • Plan, organize, direct, control and evaluate, through school principals, the academic affairs of a school district
    • Evaluate curriculum, teaching methods and community participation in programs for a school district and revise programs as required
    • Develop and administer programs for the education and training of students and adults
    • Make recommendations concerning the annual operating budget of a school district
    • Direct or supervise the recruitment, appointment, training, evaluation and promotion of teaching personnel.

  • Administrative Clerks

    Legacy duties

    • Compile, verify, record and process applications, licences, permits, contracts, registrations, requisitions, and other forms and documents in accordance with established procedures and schedules, using computerized and manual processing systems
    • Authorize and issue licences, permits, registration papers, reimbursements or other material after requesting documents have been processed and approved
    • Maintain inventory of office supplies and order supplies as required
    • Prepare reports and presentations and provide information to staff and general public regarding company and program rules, regulations and procedures
    • Assist in the co-ordination of administrative procedures such as budget submissions, contracts administration and work schedules
    • May be responsible for some accounting tasks
    • May organize and co-ordinate flow of work for general office clerks and data entry clerks.

  • Computer Programmers

  • Telecommunication Carriers Managers

    Legacy duties

    • Plan, organize, direct, control and evaluate the operations of a telecommunications establishment, department or facility
    • Consult with senior managers to establish policies concerned with the development, operation and maintenance of telecommunications services
    • Direct and control telecommunications traffic volume and flow within assigned area, through subordinate supervisors and technical staff
    • Analyze and evaluate telecommunications installation, operation and maintenance services and make recommendations for improvement
    • Ensure compliance with telecommunications regulations and directives of government regulatory agencies
    • Liaise with representatives of related or connecting companies to resolve joint telecommunications problems and ensure efficient telecommunications system operations
    • Recruit personnel and oversee their training.