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School Subject: Geography

  • Casino Workers and Supervisors

    Legacy duties

    • Operate gaming tables and games such as roulette, blackjack, keno, baccarat and poker
    • Explain rules of games to patrons and ensure that rules are followed
    • Accept keno wagers and issue computerized tickets for selection
    • Determine winners or announce winning numbers
    • Calculate and pay out winning bets and jackpots, collect losing bets and maintain related reports
    • Fill slot machines with coins and assist patrons experiencing difficulties with machines
    • Perform minor adjustments to slot machines.
    • Supervise the activities of casino workers
    • Co-ordinate and schedule activities of staff working at gaming tables and slot machines
    • Train casino staff
    • Resolve problems that arise, such as patrons' complaints and work-related issues.

  • Ticket Agents, Cargo Service Representatives and Related Clerks (Except Airline)

    Legacy duties

    • Ticket agents answer customer inquiries, quote fares and assist clients in planning travel times and routes
    • Ticket agents reserve seats for tour companies, travel agencies, wholesalers and the general public
    • Ticket agents issue tickets, handle cash transactions and check baggage
    • Ticket agents receive and record bookings for package tours from retail travel agencies and supply information regarding available vacancies when working for wholesale travel companies.
    • Cargo service representatives quote fare and rates for cargo shipment
    • Cargo service representatives compute shipment costs including charges for services and insurance using rate tables and schedules and prepare and maintain shipping and other documents
    • Cargo service representatives check in passenger baggage and sort for loading by baggage handlers or may load baggage directly into buses, railway cars or cruise ships
    • Cargo service representatives trace lost or misdirected passenger baggage or cargo shipment.

  • Engineer Officers, Water Transport

    Legacy duties

    • Operate main engines, machinery and all auxiliary equipment aboard ships, such as boilers, steering and deck machinery, motors, pumps, generators and condensers
    • Stand engine room watch, monitoring and noting performance of engines, machinery and all auxiliary equipment
    • Inspect and conduct maintenance and emergency repair to engines, machinery and all auxiliary equipment
    • Supervise and co-ordinate activities of engine room crew
    • Maintain records and prepare reports on engine performance and failures.

  • Transportation Managers of Operations

    Legacy duties

    • Plan, organize, direct, control and evaluate the operations of a transportation company
    • Set operations policies and standards, including determination of safety procedures for the handling of dangerous goods, and ensure compliance with transport regulations
    • Oversee dispatch of vehicles, vessels or aircraft
    • Control the company or departmental budget, including acquisitions
    • Monitor company's or department's performance, prepare reports for senior management, and plan for changes to schedules and policies
    • Recruit personnel and oversee their training.

  • Tour Guides

    Legacy duties

    • Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments
    • Describe points of interest, answer questions and supply information
    • Provide historical and cultural facts related to the site
    • May collect admission fees and sell souvenirs.

  • Pursers and Flight Attendants

    Legacy duties

    • Flight attendants greet passengers, explain and demonstrate safety procedures, check the general condition of the aircraft cabin, ensure that all necessary supplies are on board, attend to safety of passengers during take-offs, landings and emergencies, serve food and beverages to passengers and make flight announcements.
    • Flight pursers, customer service directors and passenger service directors co-ordinate the activities of flight attendants, provide service to passengers during flight and complete reports.
    • Ship pursers supervise ship attendants, arrange activities for passengers and conduct ship's business, such as signing on crew, maintaining payroll records, assisting passengers in preparing customs declarations and supervising baggage storage.

  • Hotel Front Desk Clerks

    Legacy duties

    • Maintain an inventory of vacancies, reservations and room assignments
    • Register arriving guests and assign rooms
    • Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints
    • Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems
    • Present statements of charges to departing guests and receive payment.

  • Airline Sales and Service Agents

    Legacy duties

    • Airline passenger and ticket agents help customers plan travel time and routes, prepare and issue tickets, assign seats, prepare boarding passes, check baggage, attend boarding gates, assist pre-boarding passengers and provide information on fares and flight schedules and routes.
    • Airline baggage agents trace lost, delayed or misdirected baggage for customers.
    • Airline cargo agents weigh cargo and compute freight costs, calculate charges for services and insurance, process bills of lading, cargo manifests and other documents, trace lost or misdirected cargo and maintain shipping and other records.
    • Airline reservation agents reserve seats for tour companies, travel agencies, wholesalers and the general public using computerized systems, provide information on airline passengers and process mileage points.
    • Airline station agents complete pre-flight documents regarding passenger and cargo load, catering count, special requests and other flight information and relay operational messages to operations control and downline stations. They also perform duties of ticket, baggage and cargo agents.
    • Airline load planners calculate load weights for compartments of aircraft using charts and computers and plan load to distribute and balance cargo.

  • Air Traffic Control

    Legacy duties

    • Control flow of air traffic within assigned airspace using radar monitors, radio and other communication equipment and visual references
    • Issue aircraft takeoff and landing instructions to pilots and relay meteorological, navigational and other information to pilots in flight
    • Maintain radio and telephone contact with adjacent control towers, terminal control units and other area control centres, and co-ordinate movement of aircraft into adjoining areas
    • Alert airport emergency services when aircraft are experiencing difficulties and report missing aircraft to search and rescue services
    • Direct activities of all moving aircraft and service vehicles on or near airport runways.